---
title: Bulk User Upload
description: Learn how to quickly add multiple users to your workspace using the Bulk User Upload feature, including downloading the template, preparing the CSV file, and completing the upload.
---

[Skip to content](https://kb.on3.ai/bulk-user-upload#main-content)

English

Show submenu for translations

[![On3-Logo-Stacked-dark-CMYK-2](https://kb.on3.ai/hs-fs/hubfs/On3-Logo-Stacked-dark-CMYK-2.png?width=200&height=76&name=On3-Logo-Stacked-dark-CMYK-2.png)](https://on3.ai/)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Contact us](mailto:support@on3.ai)

[Contact us](mailto:support@on3.ai)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [On3 Support Center](https://kb.on3.ai/?hsLang=en)
2. [Admin Guide](https://kb.on3.ai/admin-guide?hsLang=en)

# Bulk User Upload

## This article explains how to download the user import template, fill in the required fields, save the file as CSV, and upload it to add multiple users to your workspace at once.

### **Bulk User Upload**

The Bulk User Upload feature allows you to add multiple users to your workspace quickly and efficiently. This tool is especially useful when onboarding large groups or setting up a workspace for the first time.

---

<iframe data-hsv-src="https://play.hubspotvideo.com/v/9089253/id/201756062364" referrerpolicy="origin" sandbox="allow-forms allow-scripts allow-same-origin allow-popups" allow="autoplay; fullscreen;" style="position: absolute !important; width: 100% !important; height: 100% !important; left: 0; top: 0; border: 0 none; pointer-events: initial" title="HubSpot Video" loading="lazy" data-hsv-id="201756062364" data-hsv-style="" data-hsv-width="3540" data-hsv-height="2304" data-hsv-autoplay="false" data-hsv-loop="false" data-hsv-muted="false" data-hsv-hidden-controls="false" data-hsv-full-width="false"></iframe>

---

### **1. Downloading the Template**

To begin a bulk upload:

- Download the provided **template file**
- Save it to your computer for editing

The template includes a basic set of columns, prompting you to enter essential user information.

---

### **2. Completing the Template**

Once opened, the template will guide you through the required fields to populate.

### **What You Can Enter**

- User details (based on the template columns)
- The **role** each user should have
- Whether or not you want to **send the welcome email**

A completed template should simply contain the users you want to add and their corresponding settings.

---

### **3. Saving the File as CSV**

Before uploading:

- Ensure the file is saved in **CSV format**
- Confirm that the data is complete and formatted correctly

Only CSV files can be uploaded for bulk user import.

---

### **4. Uploading the CSV File**

To upload your prepared file:

1. Select the CSV file in the Bulk Upload interface
2. Start the upload
3. A progress indicator will appear as users are being added

When the upload completes, all users from the file will have been processed.

---

### **5. Completion**

Once the upload finishes, your bulk user operation is complete. The users you included in the CSV file are now added to your workspace based on the roles and options you specified.

- [On3 AI](https://kb.on3.ai/on3-ai?hsLang=en)
- [AskOn3](https://kb.on3.ai/askon3?hsLang=en#main-content)

    - [Content Alerts](https://kb.on3.ai/askon3?hsLang=en#content-alerts)
- [Releases.News.Features.](https://kb.on3.ai/releases-news-features?hsLang=en)
- [Capturing Content In the Field](https://kb.on3.ai/capturing-content-in-the-field?hsLang=en)
- [ContentConnect](https://kb.on3.ai/contentconnect?hsLang=en#main-content)

    - [Content Editing](https://kb.on3.ai/contentconnect?hsLang=en#content-editing)
    - [Sharepoint](https://kb.on3.ai/contentconnect?hsLang=en#sharepoint)
    - [Library Management](https://kb.on3.ai/contentconnect?hsLang=en#library-management)
- [On3 Learn](https://kb.on3.ai/on3-learn?hsLang=en)
- [Admin Guide](https://kb.on3.ai/admin-guide?hsLang=en)

<https://www.linkedin.com/company/on3-llc>

Copyright © 2025, On3, Inc.

```json
{
  "@context" : "https://schema.org",
  "@type" : "VideoObject",
  "contentUrl" : "https://9089253.fs1.hubspotusercontent-na1.net/hubfs/9089253/bulk-user-upload.mov",
  "dateModified" : "2025-12-04T19:28:13.145Z",
  "duration" : "PT1M3S",
  "height" : 2304,
  "name" : "bulk-user-upload",
  "thumbnailUrl" : "https://9089253.fs1.hubspotusercontent-na1.net/hubfs/9089253/bulk-user-upload.mov/medium.jpg",
  "uploadDate" : "2025-12-04T19:27:54.351Z",
  "width" : 3540
}
```