---
title: How to Add Additional Information to a User Record in On3 Learn
description: Step-by-step guide for admins on updating and adding additional user information in On3 Learn.
---

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# How to Add Additional Information to a User Record in On3 Learn

#### On3 Learn allows admins to enrich a user’s profile by adding supplementary information that supports reporting, organization, and user management. These fields are especially useful for filtering, grouping, and identifying users across your business unit. Follow the steps below to update or add additional information to any user record.

#### **Step-by-Step Guide**

### **1. Log in to On3 Learn**

Use your **Admin username and password** to sign in.

### **2. Go to the Admin Tab**

From the top navigation bar, click **Admin**, then select **Users**.

### **3. Search for the User**

Use the **Search Box** to quickly locate the user you want to update.

![](https://kb.on3.ai/hs-fs/hubfs/image-png-Dec-19-2025-02-35-30-2311-AM.png?width=670&height=163&name=image-png-Dec-19-2025-02-35-30-2311-AM.png)

### **![](https://kb.on3.ai/hs-fs/hubfs/undefined-1.png?width=670&height=382&name=undefined-1.png)**

### **4. Add or Update Additional Information**

Scroll down to the section labeled **Additional Information**.  
Here, you can fill out or edit any available fields—most of which help improve **searchability and reporting accuracy**.

![](https://kb.on3.ai/hs-fs/hubfs/undefined-2.png?width=670&height=494&name=undefined-2.png)

![](https://kb.on3.ai/hs-fs/hubfs/undefined-3.png?width=670&height=265&name=undefined-3.png)

### **5. Save Your Changes**

Once all updates are complete, click **SAVE** to apply the changes.

![](https://kb.on3.ai/hs-fs/hubfs/undefined-4.png?width=670&height=99&name=undefined-4.png)

---

#### **Why Additional Information Matters**

Adding extra details to user records helps your organization:

- Generate more accurate reports
- Filter or group learners by role, team, or location
- Track compliance and performance more easily
- Manage enrollments and assignments efficiently

Keeping user information complete and up to date ensures smooth administration within On3 Learn.

---

#### **Related Article**

If you are creating a user for the first time, refer to this guide before adding additional information:

👉 [**How to Add New Users in On3 Learn**](https://kb.on3.ai/how-to-add-new-users-in-on3-learn?hsLang=en)

This article walks you through creating a new user account before enriching their profile with additional details.

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