--- title: "Sep 25, 2026: Version MVP2.7.5 Real-Time Reporting & Feedback" description: On3 AI MVP2.7.5 introduces real-time AskOn3 feedback, knowledge-gap recommendations, enhanced Content Alerts, improved content engagement reporting, and expanded administrative capabilities. --- [Skip to content](https://kb.on3.ai/version-mvp2.7.5-real-time-reporting#main-content) English Show submenu for translations [![On3-Logo-Stacked-dark-CMYK-2](https://kb.on3.ai/hs-fs/hubfs/On3-Logo-Stacked-dark-CMYK-2.png?width=200&height=76&name=On3-Logo-Stacked-dark-CMYK-2.png)](https://on3.ai/) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](mailto:support@on3.ai) [Contact us](mailto:support@on3.ai) How can we help you? - There are no suggestions because the search field is empty. 1. [On3 Support Center](https://kb.on3.ai/?hsLang=en) 2. [Releases.News.Features.](https://kb.on3.ai/releases-news-features?hsLang=en) # Sep 25, 2026: Version MVP2.7.5 Real-Time Reporting & Feedback ## MVP2.7.5 introduces real-time AskOn3 feedback reporting, improved knowledge-gap detection, enhanced Content Alerts, and expanded reporting capabilities—helping teams understand where knowledge is working, where gaps exist, and where content needs attention. Real-Time AskOn3 Feedback AskOn3 feedback is now more actionable and can reach the people responsible for maintaining your organization's knowledge. - Workspace administrators can receive **real-time email notifications when users provide feedback on AskOn3 responses** - Feedback provides additional context around why a response was disliked - Daily aggregate reporting helps administrators identify **recurring feedback trends** - Feedback notifications provide direct access back to the relevant AskOn3 conversation - Users receive confirmation that their feedback has been submitted for review ![1000040389](https://kb.on3.ai/hs-fs/hubfs/1000040389.jpg?width=400&height=518&name=1000040389.jpg) This creates a tighter feedback loop between people asking questions in the field and the teams responsible for improving the knowledge available to them. ### Knowledge Gap Detection & Recommendations AskOn3 reporting can now do more than show unanswered questions—it helps identify **where your knowledge base may need improvement**. AskOn3 evaluates responses to help distinguish: - Answered vs. unanswered questions - Responses grounded in available company knowledge - Areas where sufficient source information may not exist - Recurring topics that may indicate gaps in knowledge coverage On3 AI can use these signals to surface **recommended topics for additional content**, helping teams prioritize improvements based on what employees are actually asking. The goal is simple: turn unanswered questions and feedback into an actionable roadmap for improving your organization's knowledge. ### Improved Content Alerts Content Alerts have been expanded to give administrators greater control over how important information is communicated. Administrators can now: - Customize the **title, subject, and message** before sending an alert - Include longer messages of up to **2,250 characters** - Choose whether to include a suggested AskOn3 prompt - Deliver alerts through supported channels including **email, SMS, and push notifications** When a suggested question is included, users can select it as a follow-up action rather than having text automatically inserted into AskOn3. We've also standardized the experience around the **Send Content Alert** terminology across the platform. ### Better Content Engagement Reporting Content reporting has been enhanced to provide clearer insight into how information reaches and engages your teams. The platform now distinguishes between: - **Content Alerts** — content proactively delivered to users - **Content Shares** — content users choose to share through AskOn3 Delivery information can also capture the communication channel used, providing greater visibility into how content moves across your organization. The Content Metrics dashboard has also been reorganized into a more structured **tabbed reporting experience**, making key engagement information easier to navigate. ### Improved AskOn3 Follow-Up Experience AskOn3 now provides a more natural path for continuing a conversation. Mobile users can select **follow-up questions directly within AskOn3**, making it easier to explore related information without having to formulate every question from scratch. Suggested questions associated with Content Alerts also use this same interaction model, creating a more consistent experience between receiving information and asking AskOn3 for additional context. ![1000040386](https://kb.on3.ai/hs-fs/hubfs/1000040386.jpg?width=400&height=492&name=1000040386.jpg) ### Improved Business Unit Administration Business Unit Admins now have additional tools for managing larger organizations. Improvements include: - **Select All Workspaces** when reviewing users and reporting - Improved workspace filtering - Better visibility into user access across workspaces - Additional visibility into On3 Learn enablement These improvements make it easier to administer and understand adoption across organizations operating multiple workspaces. ### Easier Program Management Content administrators can now **add multiple modules to a program in a single action**, reducing repetitive work when assembling larger learning programs. ### Platform Reliability & Reporting Improvements This release also includes a broad set of reliability and usability improvements across AskOn3, reporting, content ingestion, and mobile experiences. Updates include: - More reliable document ingestion when multiple administrators are managing content simultaneously - Improved Content Metrics PDF exports - More accurate Content Alert and sharing metrics - Faster filtering when finding content and labels - Improved mobile handling of suggested questions - Improved reliability of content engagement tracking Why This Matters MVP2.7.5 strengthens the connection between **field questions, user feedback, knowledge gaps, and content improvement**. Instead of relying solely on periodic reviews to determine whether training and operational knowledge are working, organizations can use real-world AskOn3 interactions to identify where employees need help, understand where trusted information may be missing, and prioritize the content that should be created or improved. Combined with enhanced Content Alerts and engagement reporting, this creates a more continuous cycle: **Deliver knowledge → Measure engagement → Capture feedback → Identify gaps → Improve knowledge.** - [On3 AI](https://kb.on3.ai/on3-ai?hsLang=en) - [AskOn3](https://kb.on3.ai/askon3?hsLang=en#main-content) - [Content Alerts](https://kb.on3.ai/askon3?hsLang=en#content-alerts) - [Releases.News.Features.](https://kb.on3.ai/releases-news-features?hsLang=en) - [Capturing Content In the Field](https://kb.on3.ai/capturing-content-in-the-field?hsLang=en) - [ContentConnect](https://kb.on3.ai/contentconnect?hsLang=en#main-content) - [Content Editing](https://kb.on3.ai/contentconnect?hsLang=en#content-editing) - [Sharepoint](https://kb.on3.ai/contentconnect?hsLang=en#sharepoint) - [Library Management](https://kb.on3.ai/contentconnect?hsLang=en#library-management) - [On3 Learn](https://kb.on3.ai/on3-learn?hsLang=en) - [Admin Guide](https://kb.on3.ai/admin-guide?hsLang=en) Copyright © 2025, On3, Inc.