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How to Add Additional Information to a User Record in On3 Learn?

On3 Learn allows admins to enrich a user’s profile by adding supplementary information that supports reporting, organization, and user management. These fields are especially useful for filtering, grouping, and identifying users across your business unit. Follow the steps below to update or add additional information to any user record.

Step-by-Step Guide

1. Log in to On3 Learn

Use your Admin username and password to sign in.

2. Go to the Admin Tab

From the top navigation bar, click Admin, then select Users.

3. Search for the User

Use the Search Box to quickly locate the user you want to update.

4. Add or Update Additional Information

Scroll down to the section labeled Additional Information.
Here, you can fill out or edit any available fields—most of which help improve searchability and reporting accuracy.

5. Save Your Changes

Once all updates are complete, click SAVE to apply the changes.


Why Additional Information Matters

Adding extra details to user records helps your organization:

  • Generate more accurate reports

  • Filter or group learners by role, team, or location

  • Track compliance and performance more easily

  • Manage enrollments and assignments efficiently

Keeping user information complete and up to date ensures smooth administration within On3 Learn.