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How to Add New Users in On3 Learn

Adding new users in On3 Learn allows administrators to onboard learners, supervisors, and leaders into the platform. This guide walks you through how to create a new user account and complete the required and optional information to support user management and reporting.


Before You Begin

Make sure you are:

  • Logged in using an On3 Learn Admin account

  • Authorized to manage users within your business unit


Steps to Add a New User

1. Log in to On3 Learn

Sign in using your Admin username and password.


2. Go to the Admin Tab

From the main navigation, click Admin.


3. Select Users

Click Users to open the user management page.


4. Create a New User

Click New User to open the user creation form.


5. Fill Out Required Information

Complete all required fields marked with an asterisk (*).
These fields are necessary to successfully create the user account.


6. Add Additional Information (Recommended)

In the Additional Information section, you can add details such as:

  • Tags

  • Description

  • Group

  • Department

  • Division

Adding this information makes it easier to:

  • Search for specific users

  • Filter reports

  • Assign enrollments and training more efficiently

👉 For more details, refer to the article:
How to Add Additional Information to a User Record in On3 Learn


7. Save the User

Once all information is complete, save the user record.

The new user will now be added to On3 Learn and can be assigned to Enrollments and Programs as needed.


Next Step: Add Users to an Enrollment

Creating a user account does not automatically grant access to learning programs. To provide access, users must be added to an Enrollment.

👉 Refer to the article:
Adding Users to an Enrollment in On3 Learn

This step ensures learners can access assigned programs through their Learning Portal and mobile app.


Summary

Adding new users allows you to:

  • Onboard learners and supervisors quickly

  • Organize users for reporting and assignments

  • Manage access to learning programs efficiently

Keeping user information complete and accurate ensures smoother administration across your organization.